As of late, the U.S. economy has been benefitting from one of the longest economic expansions in history which has extended the longest employment expansion in 118 months. Therefore, shortages of qualified workers have been reported in almost every industry among multiple trades and occupations.
In other words, there are many more jobs available now than the number of workers looking for them. A lot of companies have been complaining of worker shortages, stating that they would be able to produce and sell more products or services if only adequate labor could be found.
As in most industries, timeliness for HR teams is critical for success. Candidates, in this tight labor market with unemployment at an all-time low, will not wait around for job prospects that do not respond to them within a relatively short period of time. Enter AI. AI can efficiently screen resumes, conduct interviews and give job seekers the clarity in a very time efficient way. In short, AI can fill pivotal roles within HR teams providing recruiting teams with relief from their labor shortage woes.
Aside from filling desperately needed job roles, the integration of automated technology is revolutionizing the way human resources teams operate while speeding up their pace. The reason for this is that much of the work assigned to HR teams can be quite repetitive and could easily be automated. This paves the path for artificial intelligence to come in. AI integration into HR can increase efficiency, reduce time otherwise spent on mundane tasks and can increase the functionality and productivity levels for recruiters.
How does AI improve HR’s functionality?
AI can be of benefit to recruiters through the entire screening process beginning with automated questionnaires. Then, chatbots can engage in “natural” conversations with candidates on social media, mobile platforms and instant messenging platforms. Using natural language, they ensure that each conversation adds value and is enjoyable. The chatbots can even conduct the initial survey of candidate qualifications and expectations, can also answer candidate questions, respond to applications, and even set up interview times.
Chatbots can further assist HR teams by updating the candidate database with the most current information such as contact information, candidate qualifications and experience, most recent salaries etc. Instant messaging platforms using chatbots can automate the entire process of database updating while freeing executives to complete other tasks which require emotional intelligence (EI).
For the HR team looking for the perfect sidekick when onboarding employees, Talla might be the answer. Talla’s AI powered assistant can provide relevant answers on benefits, procedures and policies saving the entire HR time valuable time while allowing new employees to find the answers they seek in a timely fashion. This leaves HR with more time to put their focus on more important initiatives and activities.
Visit https://talla.com/products/support-rep-assist/ for more information on how Talla can automate the entire onboarding and training process.
On second thought, although AI is seeing great strides in improving workforce management there are still many hurdles to cover and AI might not be for everyone. There is a real fear of AI taking control of our lives to too great of an extent. Therefore, HR teams are wisely choosing to cautiously begin the AI integration process, weighing the true pros and cons of each new step.